Automate Yourself Scale Yourself with AI Employees: How One CEO Multiplied His Impact with 40+ AI Agents
Sep 18, 2025
Jacob Bank, CEO of Relay.app and former Google product leader, shares his journey in building AI agents to revolutionize workplace productivity. He discusses how AI can redefine roles, highlighting what AI excels at compared to human strengths. The conversation covers the evolving landscape of job security and the essential human skills that remain vital in an AI-driven world. Jacob also emphasizes practical steps individuals can take to adapt and grow in this new dynamic, showcasing the transformative potential of automation for small businesses.
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From PhD To AI Calendar Startup
- Jacob Bank dropped out of a PhD to build Timeful, an AI calendar assistant that led to a Google acquisition.
- That path shaped his focus on building productivity tools that do work for users, not just host work.
Tools Should Do Work For You
- Jacob argues productivity tools should do work for you rather than be destinations where you go to work.
- He believes AI agents can perform tasks on your behalf to improve quality of life and reduce stress.
Relay's Product Evolution
- Relay experimented with an AI project manager and then employee onboarding before pivoting toward AI agents.
- The company evolved through multiple prototypes to focus on AI-first automation and agent-based workflows.