Ronan talks to Colin O'Brien the head of QA & Change Control at Ryanair Labs. Colin tells Ronan about his background Colin, how he ended up in Ryanair, how long the Ryanair Labs have been going and what innovations have come out of it. Colin also talks about the significant digital transformation Ryanair has gone through over the past 3 years and how he handles the responsibility for assuring the quality of all of Ryanair’s software solutions whilst keeping all of Ryanair’s customers happy. Colin also talks about the technologies that Ryan Air is looking at including AI and blockchain.