This episode features Mike Harris, a Tester at Geckoboard who self-identifies as a Tester. We discuss how vital Dr. Deming's ideas are to testing, especially around the System of Profound Knowledge, with Mike, who has worked in testing for 20 years. It is another example of Dr. Deming's ideas' relevance in the modern era.

Here's a summary:

Introducing Mike Harris.
0:02

Deming’s journey of profound knowledge and the importance of systems thinking.
5:22

How do we verify what we think we know?
11:20

Driving out fear in your team.
17:36

The tyranny of the prevailing style of management and how to break it.
23:45

What is agile? How did it start?
29:31

Words matter to Deming.
37:42

Do you find that most people in the testing community don’t have a clear operational definition?
43:30

Links:
https://www.linkedin.com/in/mike-harris-citp-mbcs-5a75733/
https://testandanalysis.home.blog/