SMACK Hospitality Dr. Jeffrey O – St. Justine & IHI | From humble beginnings to hospitality powerhouse
Do you ever run out of battery? This man surely doesn’t!
We are proud to welcome Dr. Jeffrey O - Chairman of the Directors Board at St. Justine, President of the International Hospitality Institute, coach, mentor, writer, and simply put: One of the most influential people in #hospitality.
Jeffrey let Flo in on his story and his approach to being humble and respectful above anything else. A trade that is direly needed in an industry where every team member, from housekeeping to CEO is equally important for delivering perfect service. They chatted about the International Hospitality Institute, the #HospitalityHallOfFame, which we should all have an eye on in the next couple of weeks, and the importance of recognizing and celebrating success within the industry. Check out our podcast episode with Gilda Perez-Alvarado, who is one of the Hospitality Hall of Fame judges.
Of course, they also talked about #StJustineHotels, which is Jeffrey’s latest transformational #luxury hotel project, which is about to redefine what luxury is by incorporating ultra-personalized services and technology.
Tune in and listen closely to his advice on very busy schedules!
Enjoy the show!