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HS114: In or Out? Deciding Which IT Functions to Bring In or Push Out

15 snips
Oct 14, 2025
Explore the critical decision-making around insourcing versus outsourcing IT functions amid significant changes. Dive into the pressures driving companies to reconsider their sourcing strategies, including cost dynamics and staffing shifts. Learn how cloud solutions fit into the outsourcing spectrum and why many firms find themselves bringing functions back in-house. Hear practical questions to assess before making shifts and the importance of aligning these choices with overarching corporate strategies.
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INSIGHT

Revisit Sourcing After Major Change

  • Major changes (economic or technological) require revisiting sourcing strategy regularly.
  • Decisions that made sense before may not apply in the new environment.
INSIGHT

Cloud As One Point On A Spectrum

  • Cloud is a form of outsourcing and sits on a spectrum with insourcing and human roles.
  • Decisions should consider whether a function needs a human, human+tech, or pure tech and where that tech lives.
INSIGHT

Outsource New Tech By Design

  • Some firms permanently outsource new tech generations instead of building transient internal skills.
  • Lean companies may intentionally avoid staffing up for capabilities they expect to rotate out.
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