Slight Reliability Slight Reliability Episode 66 - Building Digital Assistants for SRE with Kyle Forster
This week Stephen brings back Kyle Forster from RunWhen to talk about the purple elephant in the room… “AI”.
What makes it GenAI, LLM, Advanced Statistics, or ML? Kyle shares his experience surrounding building AI powered search engines for SRE troubleshooting commands and how to incorporate a (paid) open source community of experts rather than trust AI by itself. They discuss what search looks like under the hood, why GenAI powered chatbots will or won't take over the SaaS industry, how Digital Assistants can be utilised by SREs to increase productivity (hint: giving them to app developers!), how to make informed decisions when purchasing AI products, and *much* more.
You can find Kyle at:
LinkedIn: https://www.linkedin.com/in/kyforster/recent-activity/all/
And you can find out more about RunWhen at:
Website: https://www.runwhen.com/
Product videos: https://www.youtube.com/@whatdoirunwhen
RunWhen Local: https://github.com/runwhen-contrib/runwhen-local (RunWhen Local is an open source troubleshooting cheat sheet that suggests commands from the RunWhen community for all of the namespaces in your cluster - ready to copy & paste)
You can find the official Slight Reliability podcast website at: https://slightreliability.com/
You can find Stephen at:
LinkedIn: https://www.linkedin.com/in/stephentownshend/
X: https://twitter.com/the_kiwi_sre
YouTube: https://www.youtube.com/c/SlightReliability
Instagram: https://www.instagram.com/slight_reliability/
TikTok: https://www.tiktok.com/@the_kiwi_sre