Today’s guest, Jay Gibb, is a former software engineer and the Founder and CEO of B2B SaaS company, CloudSponge. Together with his team, Jay has helped thousands of e-commerce businesses optimize their word-of-mouth sales since 2010. With a unique blend of tech expertise and soft skills, Jay is an expert at helping e-commerce stores build the right features to reduce customer acquisition costs and increase sales.

Topics Covered:

-How important are Referrals

-Referrals best practices

-The solution Jay and his team are providing and it’s great ROI

And much more…

For more info:

Link to the workbook:

https://www.cloudsponge.com/ecomxf

Learn about our the Better Sharing plugins:

https://www.cloudsponge.com/better-sharing/e-commerce/

** Check out the EcomXFactor Youtube Channel: https://tinyurl.com/EcomXFactor-YT Check out the EcomXFactor Facebook group: https://www.facebook.com/groups/EcomXFactor * If you enjoy the podcast, would you please consider leaving a short review on Apple Podcasts/iTunes?It takes less than 60 seconds, and it really makes a difference in helping to convince hard-to-get guests

The Power of Referrals and How To Optimize Your Referral Marketing with This Tool