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Artificial Intelligence Now Handles 30% To 50% Of The Work At Salesforce - DTH

5 snips
Jun 26, 2025
A federal judge ruled in favor of Meta, allowing its use of copyrighted books for AI training under fair use. Meanwhile, Congress is pushing for app stores to permit third-party payment options. Salesforce is embracing AI, with 30% to 50% of its workload now managed by artificial intelligence, showcasing a significant shift in business efficiency. The podcast also touches on notable updates from Lyft, Google Fi, and YouTube, as well as a settlement related to Fortnite.
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INSIGHT

AI's Large Role at Salesforce

  • AI performs 30% to 50% of Salesforce's workload, including software engineering and customer service.
  • This shift enables employees to focus on higher-value tasks beyond what AI can automate.
INSIGHT

Fair Use Ruling on AI Training

  • A judge ruled Meta's AI training on copyrighted books as fair use but limited the ruling's scope.
  • Fair use defenses depend on case specifics, with some industries like news being more vulnerable.
ADVICE

Open Markets Act Advice

  • App stores with over 50,000 monthly users may have to allow third-party payment systems and sideloading.
  • This helps developers compete fairly and prevents app stores from prioritizing their own apps.
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