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The idiom 'to go the extra mile' means to put in additional effort or do more than what is expected. It is often used to describe someone who provides exceptional service or achieves a goal by going above and beyond. For example, a server at a restaurant who is very attentive and goes above and beyond their duties can be said to 'go the extra mile.' This idiom emphasizes the importance of diligence and exceeding expectations in various contexts.