Understanding Patient Experience

Patient autonomy in the emergency department is significantly impacted as many patients feel a loss of control over their situation upon arrival. This loss often stems from insufficient communication about their treatment and the ongoing processes, exacerbated by the time pressures faced by medical staff. Patients reported feelings of vulnerability when confronting serious health issues within the chaotic environment of the emergency department, highlighting the emotional toll of their experiences. Recognizing these challenges can guide healthcare providers in improving patient interactions and fostering a more supportive atmosphere.