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Asian Insider
S2E10: Dreams of Indonesia's informal workers
Dec 5, 2024
Aqil Hamzah, a seasoned journalist, shares insights into Indonesia's vibrant informal workforce, which comprises about 61% of the labor force. He discusses the innovative services offered by workers on motorcycles and bicycles, from ironing to coffee delivery. The conversation highlights their resilience and resourcefulness, especially during the pandemic, and how social media helps them connect with clients. Moreover, Aqil sheds light on the challenges they face in the informal sector, including government efforts to transition these workers into formal employment.
20:05
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Quick takeaways
- Indonesia's informal workers creatively adapt to community needs by providing diverse services, from tailoring to mobile banking, showcasing entrepreneurial spirit.
- Despite lacking formal contracts, many informal workers earn more than factory wages, highlighting the appeal and resilience of the informal economy in Indonesia.
Deep dives
Innovative Informal Services in Indonesia
Indonesia's informal workers provide a diverse array of services directly to customers, showcasing entrepreneurial spirit. Delivering not just food but also services like massages, tailoring, and mobile banking, these workers operate from motorcycles or bicycles, adapting to the needs of communities where formal service access is limited. For instance, in areas lacking banks or ATMs, individuals creatively fill the gap by offering cash loans and phone service changes on the go. This adaptability highlights the resilience of informal laborers who navigate challenges in the marketplace to earn a living.
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