

Dialogue. How to Identify a Great Business
15 snips Jul 18, 2024
The podcast discusses observing vs. creating a great business, the Consumer's Hierarchy of Preferences, moats like Copart, disruptions in CHOP, Nintendo's strengths, and the importance of identifying unique consumer needs. It also explores consumer surplus, Walker & Dunlop's characteristics, and the challenges of determining quality businesses.
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ROIC Is a Result, Not Cause
- High returns on invested capital (ROIC) and moats are effects, not causes, of great businesses.
- Entrepreneurs focus on solving problems and serving needs first, not on financial metrics upfront.
Consumer Preference Hierarchy
- Consumers prioritize fulfilling desires in a hierarchy, fulfilling enough preferences triggers a sale.
- Building surplus means exceeding these preferences and purposefully releasing it via price increases.
Manager Controls Surplus Release
- Poor management can release consumer surplus clumsily, harming value without compensation.
- Examples include data breaches or foodborne illness incidents that hurt brand and customers.