This week we’re talking hiring for high-growth ecommerce teams. We’re sharing insights on how to know when to hire, why buying back your time is essential for leadership, org chart design and how it evolves over time, and we share some real-life scenarios and challenges we’ve experienced when growing our teams. If you’re struggling with your team structure, planning your next strategic hire or looking to build out your team effectively as you scale, this one’s for you - and join us next week when we’ll be discussing all things onboarding and how to get the best out of your new hires.

If you have a question for the MOperators Hotline, click the link to be in with a chance of it being discussed on the show: https://forms.gle/1W7nKoNK5Zakm1Xv6

00:00 Introduction

04:24 New Features in E-commerce Tools

06:28 Hiring Trends and Team Structures

14:06 Rationalizing Hiring Decisions

19:19 Building Organizational Hierarchy

27:14 Cross-Channel Collaboration and Strategy

36:46 Scaling International Marketing Efforts

40:37 Evolving Organizational Structures

45:23 Navigating Hiring and Firing Challenges

53:27 Optimizing Customer Experience and Operations

01:00:16 The Importance of Cultural Fit in Hiring

Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw

Motion.

⁠⁠⁠https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads⁠⁠⁠

Prescient AI.⁠⁠⁠

https://www.prescientai.com/operators

Richpanel.⁠⁠⁠

https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdesc

Northbeam.

https://www.northbeam.io/

Subscribe to the 9 Operators Podcast here:

https://www.youtube.com/@Operators9

Bill Murray & Naomi Watts