37. 'Creating A Culture Of Innovation' With Josh Gould of Duquesne Light Company

In the business world, innovation has risked turning into more of a buzzword than an actual guiding principle. But in a rapidly evolving industry like utilities, innovation can have real impact on operations, on customers, and on the way the entire sector is set up. As such, innovation departments have sprung up across various power providers, seeking out new ways to modernize grid operations, to transform the customer-utility relationship, and to enhance the 21st century utility goals of clean, reliable, and affordable energy. Innovation in these departments is no hollow promise, but something to tangibly deliver. The guest on this latest episode of the Energy Central Power Perspectives Podcast lives and breathes innovation for utilities, and he argues that to truly embrace innovation a utility must embrace it as a part of the pervading company culture. Josh Gould is the Director of Innovation at Duquesne Light Company, and in that role he’s made it his personal mission to weave innovation culture through every part of the utility business. And while certain outcomes seem more obvious to be measured, Josh shares with host Jason Price and producer Matt Chester how innovation culture can in fact be tracked. His pitch, in this episode, is all about starting innovation at your utility today, so if you need inspiration or ideas to bring to your CEO, you’ll want to listen to Josh’s call to action here! Key Links Josh Gould’s Energy Central Profile: https://energycentral.com/member/profile/josh-gould Why traditional thinking on innovation culture must evolve: https://energycentral.com/c/um/why-traditional-thinking-innovation-culture-must-evolve Energy Central Post with Full Transcript: https://energycentral.com/o/energy-central/energy-central-power-perspectives%E2%84%A2-podcast-episode-32-creating-culture-innovation Link to register as a member of the Energy Central community: energycentral.com/user/register Did you know? The Energy Central Power Perspectives Podcast has been identified as one of the industry's 'Top 25 Energy Podcasts': blog.feedspot.com/energy_podcasts/