Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Building Self-Sufficient Teams Through Emotional Intelligence | Lilia Pulova

Jun 26, 2025
Explore the transformative power of emotional intelligence in building self-sufficient teams. Lilia Pulova emphasizes the importance of making team members feel supported, allowing them to make their own decisions. Discover how monitoring delivery metrics and one-on-one retrospectives foster trust and open communication. Learn how to read emotions during remote stand-ups to nip potential conflicts in the bud, promoting a culture of reflection and accountability. It's all about helping teams grow while evolving as a Scrum Master!
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ADVICE

Power of 1-on-1 Retrospectives

  • Use 1-on-1 retrospectives to encourage team members to open up more privately.
  • Build trust through strong relationships to make retrospectives more effective.
ADVICE

Empower Teams Through Choice

  • Train teams to be mature by delegating responsibility and allowing them to choose their path.
  • Present options but let the team decide to build independence and accountability.
INSIGHT

Emotional Awareness Key Skill

  • Reading emotions and subtle reactions during remote daily stand-ups helps identify hidden issues early.
  • Emotional awareness is a key skill for Scrum Masters to support their teams effectively.
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