In this episode of The GSD Show, the leading fitness business podcast, we dive into one of the most powerful tools for retention and engagement in your fitness studio—Facebook Groups. Facebook groups are a huge part of retention and engagement among potential and current members for your fitness studio. Our own social media guru shares the ins and outs of how your studio can manage several different Facebook groups to improve customer service.

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018: Why & How to use Facebook Groups to Improve Customer Service and Retention