Maxwell Leadership Podcast The Art of Leading Complicated People (Including Yourself) with Ryan Leak
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May 21, 2025 In this insightful discussion, Ryan Leak, a speaker, coach, and New York Times bestselling author, shares his expertise on navigating complicated people and relationships. He emphasizes the importance of influencing rather than controlling others, advocating for empathy and self-awareness in leadership. Ryan also encourages embracing personal growth and candid communication as strategies to engage with complex individuals. Listeners will gain practical insights on asking powerful questions to enhance understanding and trust within teams.
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Empathy reveals hidden complexity
- Complicated people usually have complex stories behind the scenes affecting their behavior.
- Leaders who show empathy see beyond behavior to the human challenges affecting their team members.
Improve culture through feedback
- Remove irritants by inviting feedback from your team about your behaviors hindering their performance.
- Cultivate a culture where people look forward to work rather than merely survive.
Distinguish growth mindset in teams
- Assess if people on your team are actually trying to grow before expecting change.
- Avoid frustration by recognizing some accept mediocrity and others pursue continuous improvement.
