

Why AI Will Take Over the $20T Professional Services Industry
537 snips Apr 6, 2025
AI is set to revolutionize the $20 trillion professional services industry. Traditional firms face the threat of AI-native competitors who excel in efficiency and data management. Insights reveal vulnerabilities in areas like legal and tax advisory, where AI can outperform human-driven efforts. The discussion highlights five principles for success in this rapidly evolving landscape and predicts a major shift in consulting models by 2030 as firms embrace AI advancements.
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Agent Hype vs. Trajectory
- Separate agent hype from their trajectory.
- Acknowledge overpromising by startups, but don't dismiss agent potential.
Agents vs. SaaS
- AI agents compete with labor budgets, not software budgets.
- This makes them potentially much larger than previous software categories like SaaS.
AI-Native vs. Legacy Firms
- AI-native professional services firms will likely outperform legacy firms.
- This is due to superior outcomes, scalability, and value-based pricing.