Sean McCormick has over 10 years of experience leading teams building successful cloud and mobile software products. He started his first cloud software company while still in undergrad at Northwestern and hasn't looked back since. He's an odd combo of a tech nerd who loves the outdoors - fly fishing especially.
Time Stamp
๐[1:22]Sean with SingleOps is with us this week...
๐[2:01]https://singleops.com/
๐[6:06]Sean tells us about his Sales System
๐[9:46]The faster you get an estimate in front of a customer, the more likely you will be able to sell them....
๐[17:33]What are your favorite finance KPIs
๐[19:13]What is your close rate as a percentage? What is your percentage of estimates? What is your percentage of dollars sold?
๐[20:37]How does your close rate stack up against the industry standard?
๐[21:07]Industry Report from Single Ops: https://14m3kr46uvto2sgb2x4b55by-wpengine.netdna-ssl.com/...
๐[22:06]Do you know your average ticket? Do you know your average ticket for your one-time job verses recurring jobs?
๐[24:54]What is the average time it takes for you to receive payment? (accounts receivable - AR)
๐[30:06]Empowering teams with Speed & Efficiency to make teams more successful
๐[30:43]Common Plugins to CRMs are lead aggregators
๐[31:42]How Sean is seeing technology is being embraced in the Green Industry
๐[37:54]Renewal time is a perfect time for upsells
๐[38:45]Martha asks Sean about Single Ops' own company culture
๐[41:09]Using a NPS internally with your staff - your ENPS
๐[42:08]Single Ops improved health insurance benefits and converted to an employee owned business model to improve their employee satisfaction in just 6 months...
๐[43:52]https://www.goodreads.com/.../6828896-delivering-happiness
๐[47:04]The act of showing you are listening to your team really does make a difference for you and them...
๐[49:02]https://www.goodreads.com/.../39286958-measure-what-matters
๐[51:40]get.nicejob.com
๐[52:02]Use coupon code FC4B for $50 off NiceJob
๐[52:45]https://m.facebook.com/fightclub4business/groups
๐[55:10]Check out Single Ops https://singleops.com/
๐[56:48]Systems Homework: check out https://ally.io
"Quote of the Week"
Company Culture is the Backbone of any Successful Organization
-Gary Vaynerchuk
Resources
https://14m3kr46uvto2sgb2x4b55by-wpengine.netdna-ssl.com/... , https://www.goodreads.com/.../6828896-delivering-happiness , get.nicejob.com , https://m.facebook.com/fightclub4business/groups
Sean McCormick with https://singleops.com/ ,
Tay Meroni (Marketing) with Pure Pressure Washing
Meaghan Likes (Finances) with Bookkeeping Academy Online, Likes Accounting Company & Jeff Likes Clean Windows & Gutters
Michelle Myers (Systems) with Pink Callers
Martha Woodward (People) with The Pay for Performance Expert, Quality Driven Software & Dusting Divas