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At Work with The Ready

20. Psychological Safety Starts With Your Leadership Team

Sep 30, 2024
Psychological safety isn’t just about being nice; it’s a complex ecosystem that deeply affects team dynamics. Leadership teams often suffer from a lack of trust, making it hard for members to speak up or admit mistakes. The discussion reveals the massive impact of shutting someone down and emphasizes the importance of accountability. Humor and relatable anecdotes highlight how clear communication and genuine interactions can foster a safe environment. Open dialogues around growth are crucial for building collaboration and trust among leaders.
44:23

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Quick takeaways

  • True psychological safety transcends politeness, allowing individuals to share divergent viewpoints without fear of retribution, crucial for team effectiveness.
  • Leadership teams face unique challenges in fostering psychological safety due to power dynamics, necessitating transparency and accountability to build trust.

Deep dives

Understanding Psychological Safety

Psychological safety is characterized by the feeling of safety among team members to take risks without fear of punishment or negative consequences. It is often misconstrued as a need for teams to simply be nice to one another, but true psychological safety allows individuals to express divergent viewpoints and question groupthink. Research, such as Google's Project Aristotle, indicates that this environment is a key predictor of a team's effectiveness. Thus, fostering an atmosphere where team members feel empowered to voice concerns and contribute ideas is crucial for organizational success.

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