Business English from All Ears English

BE 380: Accidents Happen - How to Say You Made a Mistake at Work

7 snips
Mar 2, 2025
The hosts dive into the art of admitting mistakes at work, sharing personal stories of miscommunication. They explore the anxiety that can come from offending colleagues and discuss the subtle differences between terms like 'accident,' 'mistake,' and 'fluke.' Through playful banter and role-play, they teach how to handle errors gracefully and enhance clarity in communication. Listeners are encouraged to embrace mistakes and learn effective damage control, all while adding a touch of humor to workplace blunders.
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ADVICE

Formal Language at Work

  • Use "by accident" carefully in professional settings, as it might sound juvenile.
  • Opt for more formal alternatives like "accidentally" or "unintentionally" for clearer communication.
INSIGHT

Synonym Subtleties

  • "By mistake" and "by accident" are virtually interchangeable, despite potential subtle differences.
  • Don't overthink the distinction; focus on using them appropriately in various situations.
ANECDOTE

Internet Fluke

  • Michelle and Lindsay discuss a time when Michelle's internet had connectivity issues.
  • They weren't sure if it was a one-time fluke or a recurring problem, highlighting the uncertainty flukes represent.
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