The Empathy Edge Steve Durbin: How Empathetic Leadership Strengthens Cybersecurity and Risk Management
My guest today, Steve Durbin, shares why empathy, agility, and resilience are vital to managing risk and keeping your organization secure. Steve shares the biggest threats to organizations right now and how empathetic leaders foster the resiliency needed to adapt. We discuss how CISO's and risk officers can create an empathetic culture where trust and transparency flow to help protect the organization. Steve shares how letting go of control can keep you safer, and how curiosity and listening help you communicate in ways people understand. He candidly shares that CEOs who don't understand empathy are a risk. And finally, Steve offers ways to balance a culture of experimentation and empowerment with effective risk management.
To access the episode transcript, please scroll down below.
Key Takeaways:
- When assessing risk, people are your greatest risk, but they are also your greatest asset and your greatest opportunity for solutions.
- It is not the machine or the algorithm that will solve your risk problem; it is your people.
- You risk losing your best people if you’re not willing to adapt to what needs to be done for the best of your organization, employees, clients, and other stakeholders.
"You increase awareness by explaining why people need to be aware, why they should care, and you may have to make it personal." — Steve Durbin
From Our Partner:
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About Steve Durbin: CEO, Information Security Forum
Steve Durbin is Chief Executive, Information Security Forum (ISF). His main areas of focus include strategy, information technology, cyber security and the emerging security threat landscape across both the corporate and personal environments.
He is a frequent speaker and commentator on technology and security issues, and, since 2016, the host of the ISF Podcast.
Formerly at Ernst & Young, Steve has been involved with IPOs, mergers and acquisitions of fast-growth companies across Europe and the USA. Having previously been senior vice president at Gartner, he has advised a number of NASDAQ and NYSE listed global technology companies.
Steve has served as a Digital 50 advisory committee member in the United States, and he has been ranked as one of the top 10 individuals shaping ow organizations and leaders approach information security careers. He has also been featured on the top 20 most influential list of leaders whose companies have a vision that shapes the conceptual landscape of their respective industries.
Steve is a Chartered Marketer, a Fellow of the Chartered Institute of Marketing, Forbes Business Council Member and a lecturer at Henley Business School, where he speaks on the role of the Board in Cybersecurity.
Connect with Steve:
Information Security Forum: securityforum.org
LinkedIn: linkedin.com/in/stevedurbin
YouTube: youtube.com/channel/UCyTu0HsWQd_ucrt0Zo0042A
Connect with Maria:
Get Maria's books on empathy: Red-Slice.com/books
Learn more about Maria's work: Red-Slice.com
Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross
Take the LinkedIn Learning Course! Leading with Empathy
LinkedIn: Maria Ross
Instagram: @redslicemaria
Facebook: Red Slice
Threads: @redslicemaria
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