Karl Purdy is a coffee legend. Credited with kickstarting the specialty coffee movement in Ireland in 1996 he has since founded and run the amazing Coffee Angel in Dublin. From a humble mobile stand that offered great coffee and a smile, to now 5 cafes and roasting operation, Coffee Angel is an Irish coffee institution.
Since the COVID-19 crisis started Karls has had to make the painful, and now all to familiar, decision to close down all his shops, put his staff on unemployment, and now drives around the city delivering roasted coffee door to door in a fight to keep his business going for the sake of his community, family, and staff.
This is a conversation with someone who has seen a lot and been through a lot since 1996 and in this discussion we talk about the lessons he has from his history, how he communicated to his employees as things went down, his motivation that keeps him going, how he is pivoting to keep the business alive, his back-to-basics philosophy, and what his mindset is for the future in a post-pandemic world.
I hope you find this helpful and encouraging.
We are in this together.
Links:
www.coffeeangel.com
KTTS COVID-19 Focus Spotify Playlist
Keys To The Shop : Equipping Coffee Shop Leaders