Becker’s Healthcare Podcast Kunjan Divatia, Vice President of Digital Technology Solutions at Yale New Haven Health
Dec 16, 2025
Kunjan Divatia, Vice President of Digital Technology Solutions at Yale New Haven Health, brings over 20 years of experience in health IT. He delves into how AI and digital tools are revolutionizing provider workflows and enhancing patient access. Kunjan outlines innovative use cases like ambient listening and coding to boost clinician efficiency. He also emphasizes the importance of adapting virtual care governance and discusses how legislation impacts health IT. A strong advocate for a data-first approach, he believes AI can alleviate clinician burnout by automating routine tasks.
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From EMT To Health IT Leader
- Kunjan Divatia began his healthcare career as an EMT in college which shaped his view of hospital operations.
- He spent 20+ years in one health system and held leadership roles across EMR, ERP, pharmacy, and revenue cycle transformations.
AI Is Delivering Practical Clinical Gains
- AI moved from buzzword to measurable impact across documentation, in-basket drafting, imaging, and revenue cycle.
- Large language models open creative opportunities like building internal LLMs and spotting clinical anomalies.
Integrate Virtual Visits Into Daily Workflows
- Create a patient engagement forum and bake virtual visits into provider templates rather than treating them as an afterthought.
- Embed virtual and in-person visits in the same day to make virtual adoption seamless and improve access.