Recorded at the annual 2019 SEACON Conference in London, today Mik’s plus one is Jon Smart, Partner, Business Agility at Deloitte.

In this episode of Mik + One, Mik and Jon discuss:

• The value and importance of focusing on “Better Value, Sooner, Safer, Happier” and why Agile is no longer the answer
• The importance of senior leaders implementing a mindset shift and focusing on outcomes instead of output
• Why leaders should be looking at the end-to-end flow, how it impacts business results and the need to identify what they are optimizing for and what they want to optimize for
• Employee incentivization and implementing recognition and rewards for motivating teams – not individuals – to reduce silos across the value stream
• The introduction of Flow Metrics on the product value stream

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For more information about Jon Smart, to view the full list of resources featured in this episode, and to download the episode transcript, visit:
https://projecttoproduct.org/podcast/jon-smart/