The truth about fake, overpriced airport restaurants
Jun 5, 2024
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Discover the truth behind fake, overpriced airport restaurants and major players like HMS Host and OTG. Explore the unique dining options in US airports and the challenges faced by tech giants like Netflix and Samsung. Plus, Messi's new hydration drink and Tokyo's dating app regulations are discussed.
17:33
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Quick takeaways
Fake, generic airport restaurants dominate due to cost-effectiveness compared to popular chains like McDonald's.
Major airport dining companies like HMS Host and OTG streamline operations and offer technological conveniences to travelers and authorities.
Deep dives
Impact of Generic Restaurants in Airports
Many airports around the world feature one-off non-franchised dining spots, known as fake restaurants. These establishments, unlike popular chains like McDonald's, offer generic options with names like New York Bagel Deli and Soho Cafe. The dominance of these generic eateries is attributed to cost-effectiveness, as setting up franchises in airports involves high expenses.
Key Players in Airport Dining
HMS Host and OTG are recognized as major players in the airport dining industry. HMS Host, a global entity, operates at various international airports, while OTG revolutionized airport dining with technological advancements like on-demand ordering via tablets. These companies streamline operations and provide convenience to both travelers and airport authorities.
Quality Assessment of Airport Eateries
During research conducted at JFK Terminal 8, observations revealed that the quality of food at generic airport restaurants can be subpar. Items like Caesar salad and turkey club sandwiches were found to be mediocre, indicating a suboptimal dining experience for travelers. In contrast, airports like Portland International are collaborating with local businesses to offer higher-quality, locally sourced food options, showcasing a more favorable approach to airport dining.
Airport food is a drag sometimes. Many of the restaurants in US airports are oddly generic in name and are one-off establishments. We’re not talking about McDonald’s, we’re talking about places like “New York Bagel Deli” and “Cibo Express”. So who owns these businesses and how did they corner the US airport market? Plus: Messi comes out with a drink and the Tokyo government’s dating app has some interesting requirements.
Join our hosts Jon Weigell and Tory Bullock, as they take you through our most interesting stories of the day.
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