Identity at the Center Identity At The Center #12: Battling the Resistance
39 snips
Sep 20, 2019 Discover the top reasons why people resist change when implementing identity access management (IAM) in organizations. The hosts categorize resistance into financial, personal, and strategic buckets, highlighting real-world examples of pushback. They discuss the fears of job loss and discomfort with automation. Learn how to build trust through small, low-risk integrations and the importance of effective communication. They emphasize the need for stakeholder involvement and selling IAM as a valuable product for users.
AI Snips
Chapters
Transcript
Episode notes
Three Buckets Of Resistance
- Resistance to IAM often falls into financial, personal, or strategic buckets.
- Addressing each bucket clarifies why people oppose change and how to counter it.
IAM Resistance Is Human Resistance
- Resistance to IAM mirrors general human resistance to change.
- Many IAM failures trace back to the same human factors that doom other IT projects.
Prove Competence With Low-Risk Steps
- Start IAM integrations with low-risk, read-only steps to build trust.
- Prove competence before increasing functionality like provisioning or SSO.