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How the Deal was Done | Deal Stories Podcast

Ep 55. Transformative $5 Million Digital Banking Deal with Chas Puleo

Sep 16, 2024
36:37

Chas Puleo, a senior sales executive at Alkami, shares his experience in closing a transformative $5 million deal in the digital banking space. This episode covers the challenges of resetting a deal after a key decision-maker was promoted and the importance of business cases in complex sales cycles.

Background:

  • Chas started his career in banking and transitioned into tech sales, currently at Alkami as a senior sales executive.
  • The deal took over two years, with an internal team evaluation for a digital banking platform at a financial institution.

Challenges:

  • Rebuilding momentum and trust after the main decision-maker was promoted.
  • Navigating a long, complex sales cycle while maintaining consistent engagement over two years.

Key learnings:

  • Building a collaborative business case with the client ensures alignment and trust.
  • Leveraging relationships and offering best practices can help smooth long internal evaluations.

Timestamps:

  • 07:15 — Chas's background and entry into tech sales
  • 12:34 — First contact and prospecting challenges
  • 21:10 — The importance of building a champion in the client organization
  • 24:45 — Resetting the deal after a key decision-maker was promoted
  • 31:12 — Collaborative business cases and their importance in complex sales
  • 40:50 — The value of integrity and avoiding negative selling
  • 45:30 — Using imposter syndrome as a superpower

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