Scaling Your Business: It’s All About The People

What’s the greatest resource for a fast-growing company? If you answered human resources, you’ve got a great head start on scaling for success. Sachin Dhanani, co-founder of Kenyan-based Danco Capital, learned firsthand the importance of having a strategic HR plan. Hear his story and get essential guidance from HR expert Claudia Salvischiani as you grow and scale your own company.

Sachin Dhanani paid little attention to org charts as he took his manufacturing company in just seven years from four to 240 employees and zero to 30 million dollars in revenue. Dhanani describes Danco Capital as a classic startup with everyone doing everything: “We had no org chart. We had no real job descriptions. So, when it came to things that were sort of in-between, it would be like, who's got the time, or who's done it in the past, and let's just do it.”

By the time Dhanani realized he needed help from Claudia Salvischiani, they had over 160 employees. Too late, according to Salvischiani. She advises, “If you have 50 people, you must have HR. When I say you need HR, you need strategic HR. You need somebody who understands the business strategy and helps you translate that business strategy into organization, people, and culture.”

Dhanani began by structuring the organization and creating formal job descriptions. And that, as Salvischiani describes, creates changes for the CEO as well. She says, “When companies scale, they need to rethink the role of the CEO. And the CEO or the founder needs to think about: How is my role going to change? Because typically the CEO is doing everything. And when you scale, you have to let go. This is a big jump for a lot of CEOs.”

Listen to Dhanani’s real-world struggles and successes creating and executing an HR strategy and get practical advice from Claudia Salvischiani on why and how to make HR a priority as you grow and scale.

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