The Everything Feed - All Packet Pushers Pods TNO021: An Operator’s Perspective on NetOps and Programming
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Mar 21, 2025 In this discussion, Joseph Nicholson, a Network Operations Engineer at NTT Data, shares his journey from NOC roles to a focus on operations and automation. He highlights the critical importance of documentation and automation, detailing how tools like Python and Ansible improve network efficiency. Joseph dives into global network operations, showcasing innovative strategies such as an Ansible playbook for vendor data collection. His story emphasizes the value of hands-on learning and the importance of adaptability in the ever-evolving tech landscape.
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NOC to Operations Transition
- Joseph Nicholson transitioned from a NOC Engineer role at NTT Data to the operations team.
- He leveraged his experience in router turn-ups, upgrades, and documentation to excel in the new role.
Start Small with Automation
- Start with small, manageable automation tasks to gain experience and build confidence.
- Joseph's first Ansible playbook automated vendor tack collection, a simple yet impactful process.
Vendor Tack Collection Evolution
- Joseph's Ansible playbook for vendor tack collection evolved over three versions.
- It progressed from saving files locally to attaching them to tickets and finally using a distributed Anycast file system for faster transfers.