Episode Notes

In this conversation, Priyam Saraswat, co-founder and CEO of Voosh.ai discusses the operational analytics dashboard and how it helps restaurants improve their efficiency. He also explains how Voosh.ai helps restaurants increase their sales through third-party platforms. Priyam shares upcoming features and invites listeners to schedule a demo. He discusses the future growth and expansion plans for Voosh.ai. Finally, Priyam offers advice to restaurateurs on embracing technology and solving core business problems.

Takeaways

• Voosh.ai helps food service brands manage and grow their third-party business from a single screen.
• The lack of financial visibility, complex dispute resolution, and tedious review management are common pain points for restaurants using third-party delivery platforms.
• Voosh.ai provides AI-powered solutions that automate tasks and improve profitability, including a dispute management module with a success rate of over 80% in recouping disputed funds.
• The marketing function or COO typically leads the third-party business, and Voosh.ai connects with them to offer their solutions. Voosh helps restaurants manage disputes with third-party delivery platforms and improve operational efficiencies.
• The pricing for Voosh varies depending on the number of locations, but the ROI is typically four to five times the cost.
• Voosh works with both large chains and single-location venues, but their sweet spot is mid-market brands with 20 to 30 locations.
• They have recently integrated Easy Cater and DoorDash Drive into their platform, and they have launched a marketing dashboard for analytics and promotion configuration.
• In the next 12 months, Voosh plans to focus on upper mid-market brands in the US market.

Timestamps

00:00 Introduction to Voosh.ai and the Problem They Solve 08:21 The Challenges Faced by Restaurants on Third-Party Platforms 26:56 Working with Chains and Single-Location Venues 42:07 Integrating Easy Cater and DoorDash Drive