Hotel Tech Insider Pro-invest Group Director of Digital on Hiring Tech Talent
Nov 25, 2024
32:47
Are your hotel’s technology systems holding you back from achieving growth? In this episode, Howard Phung, Group Director of Digital at Australia's Pro-invest Group, reveals how a strategic tech stack can transform your hotel operations and drive significant growth.
Key Takeaways:
- Discover the critical importance of selecting the right Property Management System (PMS) and how ProInvest successfully reduced their PMS from eight to three, with plans to consolidate further.
- Learn about the role of AI in enhancing guest experiences and operational efficiency, and why it’s essential for hoteliers to prioritize AI in their tech strategies.
- Understand the significance of cybersecurity in the hotel industry, including key features to look for in PMS vendors to protect sensitive guest data.