TechCrunch Startup News Console raises $6.2M from Thrive to free IT teams from mundane tasks with AI
Jun 5, 2025
Discover how a startup is revolutionizing IT help desks with AI automation, making it faster and easier for teams to get the support they need. Explore the innovative integration with Slack that promises to streamline communication and efficiency across organizations. Plus, hear about their impressive recent funding round and ambitious plans to expand their solutions beyond IT. Say goodbye to mundane tasks and hello to a more efficient workplace!
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Founder’s Journey to Console
- Andrei Serban experienced the urgent need for IT automation firsthand while leading product at Rippling.
- He founded Console to automate mundane IT tasks, freeing helpdesk professionals for strategic work.
Fast AI Integration Advantage
- Console differentiates by fast Slack integration, avoiding complex installs.
- This facilitates AI assistance adoption across companies within weeks without replacing helpdesks.
AI’s Deep User Context
- Console’s AI knows each user's permissions and device details to handle requests accurately.
- It resolves over half of tasks autonomously, escalating only complex issues to IT staff.