Inside this episode:

Banks will benefit from an increased customer base as accelerated digitalization makes financial services available to unbanked populations in emerging markets. But traditional banks face competition as big tech firms impinge on payment services and central banks explore creating their own digital currencies as a defensive move.​​​​​​​

Related content:

• Banks – Emerging Markets: Technology is deepening financial inclusion
• Banks – China, Europe, and US: Digitalization is breaking banks' historical dominance in retail payments
• Banking – Global: Central bank digital currencies would compound digital disruption for banks