Collab with Kiva Streamlining Your Small Business: The Importance of Standard Operating Procedures
May 4, 2023
Explore the power of standard operating procedures (SOPs) for your small business. Discover how they ensure quality and consistency while easing the onboarding process. Get step-by-step tips on creating practical SOPs with modern tools like Loom and ChatGPT. Learn how to implement and scale these procedures effectively, from measuring compliance to designating champions within your team. Plus, uncover strategies for maintaining your SOPs over time to drive growth and efficiency!
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SOPs Ensure Repeatable Outcomes
- SOPs create repeatable, standardized outcomes regardless of who performs the task.
- Documented processes preserve quality and consistency as your business scales.
Live Team Session Fixed A Broken SOP
- Kiva describes a team meeting where they rebuilt an SOP live to reflect new roles and tools.
- A team member's fresh questions revealed assumptions and improved clarity for newcomers.
SOPs Accelerate Growth
- SOPs may feel unsexy but they unlock faster revenue by creating consistent, scalable operations.
- Standardization frees founders from minutiae so they can focus on growth.
