Suzanne van der Klip on why trust and relations drive legal innovation

In this episode our host Pim Betist is joined by Suzanne van der Klip, a lawyer who built her career in corporate practice before stepping into the world of legal innovation. At A&O Shearman she helped pioneer the firm’s first innovation team, explored the potential of legal tech from its early days, and was closely involved in developing tools like Contract Matrix that brought AI straight into the heart of contract negotiation.

She brings both the perspective of someone who has lived the realities of law firms and the vision of someone shaping how AI can make legal work faster, more efficient, and more meaningful.

Suzanne and Pim talk about what it takes to get lawyers to actually adopt technology, the opportunities and risks AI brings to firms and in-house teams, and how platforms and point solutions may coexist in the years to come. Suzanne also shares her thoughts on the changing leverage model in big law, the rise of boutique firms, and why trust and relationships remain at the core of innovation.

So buckle up and enjoy Beyond Billable, Driving Conversations with Suzanne van der Klip.

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