AI Revolution: Copilots and the Future of Knowledge Work with Microsoft's Kevin Scott
Sep 27, 2023
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Kevin Scott, Microsoft's expert in AI, discusses Microsoft's approach to AI, the next Industrial Revolution, developer productivity & flow state, reprogramming the American Dream, and advice to builders in the AI Revolution series on a16z Live podcast.
Microsoft sees AI as a platform for innovation, comparing its potential to that of the personal computer or smartphone, and emphasizes the importance of partnerships in building the AI platform.
Microsoft recognizes the transformative power of AI in knowledge work and highlights the importance of preserving the state of flow for maximum productivity, with AI tools like co-pilot helping developers overcome blocks and stay focused.
Deep dives
The Future of AI as a Platform for Innovation
Microsoft sees AI as a platform for innovation rather than just a product or research project. They compare its potential to that of the personal computer or smartphone, enabling the development of new and unexpected applications. Microsoft emphasizes the importance of partnerships in building the AI platform, highlighting their collaboration with OpenAI, GitHub, and other industry leaders. These collaborations involve developing infrastructure for advanced AI models, deploying them into products, and allowing users to build their own software on top of the platform. Microsoft believes that AI will transform knowledge work and increase productivity, with AI tools like co-pilot assisting in software development and other cognitive tasks.
Expanding the Ecosystem and Overcoming Resistance to AI Tools
Microsoft acknowledges the importance of partners in expanding the AI ecosystem. They emphasize their partnership with OpenAI and its role in training advanced AI models. Additionally, they highlight GitHub as an ideal platform for deploying AI tools. Microsoft aims to automate repetitive and toilsome tasks in various industries, as well as augmenting and making cognitive work more productive. They expect the ecosystem to evolve with new companies emerging to tackle different problems and automate tasks that improve the overall work experience. Microsoft also underscores the need for organizations to measure developer productivity and embrace change to adopt disruptive AI tools effectively.
AI's Impact on Work, Flow State, and Productivity Measurement
Microsoft sees AI as a transformative force for knowledge work, akin to the impact of engineered devices during the industrial revolution. They highlight the importance of preserving the state of flow for maximum productivity and view AI tools as a means to keep developers in a flow state for longer periods. They observe that AI tools, such as co-pilot, contribute to improved productivity by helping developers overcome blocks and stay focused. Microsoft also recognizes the potential of AI in other fields, noting how generative AI tools aided the writing process for a science fiction book. Furthermore, they explore the deployment of AI for testing and responsible AI work, and stress the value of good metrics and visibility for measuring developer productivity.
Microsoft CTO Kevin Scott, in conversation with a16z's Bob Swan, explains how AI copilots are keeping developers longer in a flow state and why AI copilots more broadly could be the start of an industrial revolution for knowledge work.
[0:59] Microsoft's approach to AI
[6:15] The next Industrial Revolution
[10:47] Developer productivity & flow state
[15:46] Reprogramming the American Dream
[20:08] Advice to builders
This conversation is part of our AI Revolution series, recorded August 2023 at a live event in San Francisco. The series features some of the most impactful builders in the field of AI discussing and debating where we are, where we’re going, and the big open questions in AI. Find more content from our AI Revolution series on www.a16z.com/AIRevolution.
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