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Dive Club 🤿

How Ramp and Plaid create a culture of craft💡

Mar 25, 2025
Discover how Ramp and Plaid elevate their design teams through innovative practices. They emphasize the importance of continuous feedback loops, moving away from outdated critique sessions. Collaboration is key, with structured initiatives like truth-seeking pods and Polish Reviews enhancing quality and ownership in design work. These strategies foster an open atmosphere where creativity thrives, proving that a strong culture of craft can lead to exceptional results.
07:05

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Quick takeaways

  • Ramp promotes informal feedback through 'truth-seeking pods' to cultivate trust and enhance design quality among team members.
  • Early sharing of design concepts fosters collaboration and ownership, allowing for constructive critiques that improve overall creative output.

Deep dives

The Importance of Feedback Loops

Effective design processes hinge on establishing robust feedback loops within teams. Rather than relying solely on formal weekly critiques, companies like Ramp encourage more informal interactions through 'truth-seeking pods.' These small groups allow designers to present their work and decisions in a low-pressure environment, fostering an atmosphere of trust and openness. This approach ensures that feedback is constructive and meaningful, helping teams refine their ideas and ultimately elevating the quality of their designs.

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