Dive Club 🤿 How Ramp and Plaid create a culture of craft💡
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Mar 25, 2025 Discover how Ramp and Plaid elevate their design teams through innovative practices. They emphasize the importance of continuous feedback loops, moving away from outdated critique sessions. Collaboration is key, with structured initiatives like truth-seeking pods and Polish Reviews enhancing quality and ownership in design work. These strategies foster an open atmosphere where creativity thrives, proving that a strong culture of craft can lead to exceptional results.
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Multiple Feedback Avenues
- Create multiple avenues for feedback beyond just a weekly critique.
- Implement smaller, more frequent feedback sessions like "truth-seeking pods."
Ramp's Critique Problem
- Ramp's design team found that single weekly critiques became overly formal and presentation-heavy.
- This led to less focus on actual design work and more on appearances.
Truth-Seeking Pods
- Form small groups of designers (3-4 people) from different parts of the platform.
- Meet frequently to discuss work through the framework of specific design decisions.