Ep 11 - Jan Gapinski, COO at Gradén Mattsson AB

In this episode we talk to Jan Gapinski, COO at Graden Mattson AB, a leading Swedish based Contact Service Centre Provider. Learn how since adopting OutSystems, Gradén Mattsson has completely transformed their sales and customer applications — establishing an in-house dev team to rebuild the two business-critical apps and reducing their manual workload by 80%.

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