Becker’s Healthcare Podcast Joel Gordon, CMIO at UW Health, University of Wisconsin
Dec 6, 2025
Joel Gordon, Chief Medical Information Officer at UW Health, shares insights into the transformative power of AI in healthcare workflows. He highlights innovative uses like ambient listening and targeted AI for documentation improvements. Gordon stresses the importance of cross-organizational partnerships and strong governance to ensure safe AI deployment. He also discusses the need for adapting to telehealth policy changes and urges leaders to remain curious and steady as they navigate the fast-evolving digital landscape.
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Use AI To Spot And Support Struggling Clinicians
- AI enables targeted, real-time dashboards to identify clinicians who need workflow optimization and peer-led help.
- Joel Gordon says saving the few who struggle improves overall care quality and safety across the system.
Enable Teams, Don’t Centralize AI Ownership
- Treat AI as enablement that empowers existing teams rather than a separate, permanent initiative team.
- Inject tools and training so domain owners adopt AI and the central team can fade into a support role.
Build For The Long Run, Not Just Quick Wins
- Prioritize long-term foundation over short-term speed when adopting AI and new digital care models.
- Build partnerships now that set you up for sustainable progress over 3–10 years, not just immediate wins.