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Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership
GA 524 | Connection Before Correction with Royden Johnson
Apr 18, 2024
Lean expert Royden Johnson from South Africa discusses lean practices in his country, emphasizing connection before correction, 5S implementation, moral vs formal authority, and advice for those starting their continuous improvement journey. He reflects on the state of lean in South Africa and highlights the importance of ownership and accountability in lean processes.
38:28
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Quick takeaways
- Connection before correction is vital in lean implementation, focusing on building trust and understanding cultural contexts.
- Access to online lean resources aids continuous improvement in diverse socioeconomic landscapes, emphasizing the value of educational content like Gemba Academy.
Deep dives
Implementing Lean in a Cultural Context
Implementing lean methodologies in South Africa requires a unique approach due to the level of distrust around leadership. People must believe in the leader before accepting the vision, making connection crucial. Techniques like 5S serve as powerful unifiers, especially in a diverse socioeconomic landscape. Leading with connection before correction is emphasized, highlighting the importance of understanding cultural contexts for successful lean implementation.
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