Decentralizing Decision Making with Shawna Martell & Dan Fike
Jun 17, 2024
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Shawna Martell & Dan Fike discuss decentralizing decision-making at Carta through the Navigators program. They highlight how this empowers contributors to make quicker, contextually relevant technical decisions. The importance of aligning decisions with organizational strategies is emphasized for continuous improvement.
Decentralizing decisions at Carta empowers individual contributors, improving technical decision quality and speed.
Navigators bridge the gap between organizational principles and localized decision-making, streamlining processes at Carta.
Deep dives
Navigators Program Overview
The Navigators program at Carta aims to streamline decision-making processes by empowering individual contributors through a strategic framework called Navigators. The need for this program arose as engineers at Carta lacked a clear engineering strategy, leading to confusion around decision criteria alignment with organizational principles. By introducing navigators, Carta sought to bridge the gap between overarching principles and localized decision-making within teams.
Developing the Engineering Strategy
Carta's push for an engineering strategy was not an imposed solution but a response to demands within the organization for clear decision-making guidelines. As teams grappled with decision context ambiguity, the strategy aimed to formalize and document existing principles guiding decision-making. This approach emphasized understanding current decision-making practices and aligning future decisions with predefined principles.
Role of Navigators in Decision-Making
Navigators do not act as sole decision-makers but serve as resources guiding teams in aligning decisions with the established engineering strategy. Their responsibility includes ensuring decision alignment, offering advice, and proactively identifying discrepancies between decisions and organizational principles. Navigators bring a unique cross-functional and strategic insight to influence decisions based on holistic organizational alignment.
Navigators Program Impact
The Navigators program significantly streamlined decision processes, facilitating clearer decision rationale and reducing dependency on ad-hoc decision-making. By referencing the established strategy, navigators empowered teams to make informed decisions within the organizational context. This approach enhanced the clarity and efficiency of decision-making by emphasizing principles and encouraging strategic alignment in decision outcomes.
In this episode, Thomas Betts talks with Shawna Martell and Dan Fike, about the Navigators program at Carta and how they are finding ways to decentralize decisions and empower individual contributors. The quality of technical decisions is improved, and decisions are reached more quickly because the people involved are close to the relevant context.
Read a transcript of this interview: https://bit.ly/45jfXHZ
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