059: Dr. Vanessa Druskat and Dr. Steven Wolff: Team Emotional Intelligence: Cracking the Code on High Performing Teams

Join Dr. Krister Lowe and show guests--Dr. Vanessa Druskat and Dr. Steven Wolff--for this week's episode of The Team Coaching Zone Podcast. The title of this episode is: "Team Emotional Intelligence: Cracking the Code on High Performing Teams." Dr. Druskat is Associate Professor at the Peter T. Paul College of Business and Economics at the University of New Hampshire, USA. She is an internationally recognized expert on team effectiveness, team leadership, and emotional intelligence. She works with top leadership teams around the world and is passionate about helping teams meet their collaborative potential. Together with Vanessa Druskat, Dr. Steven B. Wolff has developed a theory of group emotional intelligence that extends the theory of individual emotional intelligence to the group level. Dr. Wolff has over ten years experience as a professor teaching and researching team effectiveness and leadership. He worked as a research consultant at HayGroup where he helped Richard Boyatzis and Daniel Goleman develop their second generation EI instrument (the ESCI), and has 15 years experience in the high-tech industry as an engineer and manager.

In this episode Dr. Druskat and Dr. Wolff take listeners on a journey from their early days in graduate school conducting research together on teams, to collaborating with Daniel Goleman and Richard Boyatzis on scholarship in the area of team emotional intelligence, to publishing an article in the Harvard Business Review on "Building the Emotional Intelligence of Groups," to creating the Team Emotional Intelligence Survey, through some great stories working with real teams using the Team Emotional Intelligence framework and survey, to training team practitioners in the Team Ei instrument.

Specific themes covered in this episode include the 20 years of research behind team emotional intelligence; the team fundamentals, team emotional intelligence norms and social capital outputs that comprise team emotional intelligence and The Team Emotional intelligence Survey; lessons learned applying Team Ei with real world teams; the critical role of norms in facilitating team effectiveness; what differentiates good performing teams from high performing teams and more.

This is a rich episode that listeners are sure to listen to over and over again. All team coaches should be familiar with this important body of knowledge that cracks the code on what drives high performing teams. This is definitely an episode that you won't want to miss!