CDO Matters Podcast

CDO Matters Ep. 79 | A State Court Ruling Just Changed the Game — Are CDOs Ready?

8 snips
Jun 27, 2025
Mark Stouse, CEO and founder of ProofAnalytics.ai, returns to discuss a groundbreaking Delaware court ruling that redefines fiduciary duties for data leaders. He emphasizes that traditional ROI measures are outdated, urging CDOs to innovate or face obsolescence. The conversation highlights the crucial role of data integrity, the transformative potential of AI in corporate governance, and the challenges of maintaining content authenticity on social platforms. Stouse's insights navigate the evolving landscape of compliance and the urgent need for data to align with organizational goals.
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INSIGHT

Expanded Fiduciary Duty to Officers

  • Delaware court ruling now holds all corporate officers liable for negligence in overseeing key risks, extending fiduciary duties beyond CEOs and boards.
  • Data quality issues are seen as major risk factors that shareholders can challenge legally, increasing accountability for data leaders.
ANECDOTE

Unknown Customer Counts

  • Malcolm Hawker shares an early consulting story where a company asked him to find out how many customers they had.
  • The company did not know this basic number due to poor data quality, illustrating a common problem in public companies.
ANECDOTE

CRM Data Fraud Example

  • Mark Stouse describes a case of a Delaware-domiciled company sued over CRM data quality which revealed widespread data manipulation.
  • The case resulted in a sealed settlement due to evidence of engineered sales deals and improper incentives.
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