4 challenges for a professional services firm’s HR team

Here, the head of people and culture at a Sydney-based law firm unpacks the headline hurdles facing human resources departments in professional services businesses, and how HR can and should manage those issues. Host Jerome Doraisamy speaks with Swaab head of people and culture Angela Sharpe about her work at the mid-sized Sydney-based firm, what motivates her about working in the HR space, navigating talent shortages and increased competition for top candidates, the need to think more creatively about identifying ideal talent, the ever-present mental health challenges in such firms, and the role of HR teams in improving workplace wellness.

Sharpe also delves into the myriad legislative changes that HR teams have to grapple with, including the recently-introduced Right to Disconnect, the corresponding duties that HR teams must undertake, the emergence of new technologies and how HR teams can best adapt, and striking a balance between streamlining processes and ensuring the human touch doesn’t get lost. She also reflects on whether it has ever been more difficult to be in HR in a professional services environment.