podcastsinenglish Level 2.139 Where's our package?!
Jan 11, 2018
Jackie and Richard kick off the new year venting about their courier woes. They detail the struggle of packages going missing in their remote Portuguese village, despite having accurate addresses. Frustration mounts as they share tales of unhelpful drivers, false excuses from couriers, and the irony of high-tech tracking failing them. Time wasted on calls and online searches adds to their exasperation. They hope that a new street name will finally resolve their delivery dilemmas, ending on a note of cautious optimism.
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Remote Living Fuels Online Orders
- Jackie and Richard live in a remote Portuguese village and buy many items online because shops are scarce.
- They rely on couriers but recent shipments have repeatedly failed to reach them despite a correct postcode.
Address Format Versus Postcode Accuracy
- Couriers blame the lack of a house number or street name, even though the village postcode is precise.
- This reveals a gap between parcel companies' required address data and actual postcode accuracy in small communities.
Chasing Parcels Becomes A Chore
- Jackie and Richard spend lots of time chasing parcels by phone because couriers fail to deliver or call.
- Drivers often claim nobody was home or that they phoned, but Jackie and Richard say those claims are untrue.