Christina Kopka, Lead of Customer Success EMEA & APAC at Twilio
Dec 4, 2017
27:17
forum Ask episode
view_agenda Chapters
auto_awesome Transcript
info_circle Episode notes
Christina Kopka, Twilio's Lead of Customer Success in EMEA & APAC goes into what it is like for CSMs at Twilio, how their business model is a bit different from the traditional ones in the SaaS world, and how to be a CSM in a company that requires a bit more technical knowledge than some others.
The Customer Success Channel