Business Daily What's the future for state-owned postal services?
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Dec 10, 2025 David McRedmond, CEO of An Post, shares insights on shifting from letters to logistics with a focus on e-commerce and modern technologies like drones and AI. Peter C. Earle discusses the financial struggles of the US Postal Service, weighing privatization against modernization hurdles. Deepak Lalwani emphasizes India Post's enduring social responsibilities and rural connectivity, arguing against its privatization. Together, they navigate the future challenges and innovations in state-owned postal services.
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OnPost's Rural Strengths In Ireland
- In County Donegal David McRedmond describes OnPost's rural advantages and trusted brand.
- He notes local knowledge and community standing help compete with global carriers.
Postal Services Becoming Logistics Firms
- State postal services are shifting from letters to logistics and e-commerce as parcels grow rapidly.
- David McRedmond says parcels now grow >16% annually, forcing posts to act like logistics companies.
Use AI To Predict Deliveries
- Use AI to exploit rich customer data for route optimisation and delivery prediction.
- David McRedmond advises leveraging predictive tools to know who is likely at home before delivering.