On this episode of the Banking on Digital podcast, I answer a question from Monica, the chief operating officer at a financial brand in the southwest.
Monica asked, "What are the biggest challenges to growth, profitability and even future existence faced by community financial institutions? And what are the opportunities you see when it comes to potential?"
Here's what I discussed in my answer:
- How to position your brand digitally beyond promoting commoditized products
- The digital lead generation gap
- The democratization of financial services
- The value of a personalized financial coaching program
You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.
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