MBA2223 Guest Teacher – Gen Furukawa – How to Increase Sales & Personalize Your Marketing with an eCommerce Quiz
Jan 16, 2023
auto_awesome
Gen Furukawa, cofounder of Prehook, dives into the world of eCommerce quizzes, explaining how they can supercharge sales and personalize marketing. He emphasizes the importance of engaging website visitors in a two-way conversation to gather valuable zero-party data. Gen discusses actionable strategies for using quizzes to enhance customer insights, boost conversion rates, and replace traditional data collection methods. This insightful discussion is packed with practical tips for building more meaningful relationships with customers.
Utilizing engaging quizzes on e-commerce websites enables businesses to collect zero-party data, transforming their marketing strategies into highly personalized experiences.
Implementing well-designed quizzes can significantly improve customer engagement and conversion rates by delivering tailored product recommendations based on user preferences.
Deep dives
The Power of E-Commerce Quizzes
Creating and implementing quizzes on e-commerce websites can significantly enhance marketing and sales strategies. Quizzes function as an engaging tool that helps businesses understand customer preferences and needs, allowing for personalized product recommendations. For example, a quiz can gather zero-party data, which is information customers willingly provide about their interests and needs. This targeted approach not only boosts customer engagement but also improves conversion rates by simplifying the purchasing process.
Zero-Party Data and Personalization
Zero-party data is crucial in today's changing marketing landscape, especially following privacy changes like iOS 14.5. This type of data empowers marketers to understand customer goals and challenges better by leveraging information gathered directly from quizzes. By using this data, brands can create highly personalized marketing messages and segmented campaigns, improving customer relationships and sales effectiveness. The ability to send tailored communications based on specific customer data positions brands as authorities in their spaces, fostering greater trust and upholding brand loyalty.
Implementing Effective Quiz Strategies
Designing a successful quiz involves understanding key customer data points and creating relevant questions that resonate with visitors. The ideal quiz should be concise, compelling, and strategically placed on the website to maximize visibility and participation, such as in homepage hero sections or as exit pop-ups. Brands like T-Lixer have demonstrated success by using quizzes to boost conversion rates, enhance email opt-in rates, and generate valuable consumer insights for targeted marketing efforts. These strategies show that effective quizzes can substantially enhance customer engagement and ultimately drive revenue growth.
The more specific your marketing is to your leads, the better it’ll work.
Hence, quizzes.
Gen Furukawa is the cofounder of Prehook, a company that helps ecommerce businesses create interactive quiz funnels to drive leads and sales. By engaging with website visitors in a 2-way conversation, you can gather the data that makes marketing more personal.
And of course, more personal means more effective.
In this guest lesson, Gen will explain exactly how quizzes super-charge sales. But just as importantly, he’ll share how quizzes gather “zero-party data” — the perfect alternative to data from outside platforms like Facebook or Google.
Form your own relationship with website visitors, whether it’s for ecommerce or another kind of product. Best of all, do it without relying on the increasingly controversial (and increasingly less effective) method of paying outside data-farmers. Click Play at the top of the page!